How many times have you heard “We have a problem with communication” at work? Or, maybe, you’ve heard something like “Why can’t I get through to these people?!” Frustration with communication – or lack of it – contributes to lousy morale and poor performance at work. In this humourous podcast, leaders “communicate” several messages. What [...]
Have you ever been appointed the spokesperson for a group of disgruntled employees? Have you ever agreed to upchannel an issue to your boss on behalf of the group? And, having done so, have you ever discovered that the enthusiastic support that led you to voice the group’s concerns disappears into the woodwork when questions [...]
Defining the wrong problem…we’ve all done it. In fact, we probably do it more than we’d like to admit. As a leader, it’s important that we see beyond the immediate problem and instead step back and examine the big picture. This tale – You Have to Change Planes in Atlanta – offers an amusing yet [...]
Do the folks you supervise trust you? Do you trust them? This down-home story makes practical points for supervisors at every level of management. Do Supervisors Like Biscuits and Gravy? (iTunes m4a format) Do Supervisors Like Biscuits and Gravy? (mp3 format)
